The main purpose of this paper is to review the literature on bank service quality (hereafter SQ) measurement instruments and present a critical appraisal of the methodological process undertaken by researchers in their endeavour to develop new SQ scales for the banking context. This paper identifies and examines 36 SQ scales designed to measure either traditional or electronic bankin... https://hollandscountryclothinges.shop/product-category/wellingtons/